Hyundai — Manufacturing & service issue - hyundai i - 20 (Model - asta - 2011)

Address:

500030

Model: Hyundai I - 20 (Model - Astra - 2011)
Year Of Purchase: 2011
Registration No: AP 28 DH 7978
Km’s Travelled: 36, 000 approximately.

Firstly, I would thank your technology team for bringing smiles on the faces of my family and proud to say that my Honda car is part of my family. I am the brand ambassador for Honda car within my vicinity promoting the brand image with utmost faith and confidence.

Having said that, I would like to bring to your notice that from the time I bought the car, the steering wheel had some itching noise and brought to the notice during first service. However, I just over looked the sound knowing the conditions of the Indian roads. Since last 10 days the sound is triggering higher. To fix this issue, I sorted the help of a renowned automobile engineer at our place. He confirmed that there is some manufacturing defect related to MBH / EPS; I am not familiar the exact problem. He claimed that this issue should not arise as there is neither history of car accident nor travelled long distances and confirms that this is an manufacturing defect which need to attended by the company service center at free of cost.

Since then I am hanging and banging my head to get in contact with the right stake holder. I am not receiving any response.

You may check the history of service maintained records which are carried out from time to time at the authorized service centers which you would appreciate of maintaining of my car. If this matter is not sorted in a week’s time, I would proceed legally to claim the damages against the defect steering alignment and compensation for mental harassment.

I request your intervention in fixing up this manufacturing defect to retain my faith and confidence bestowed on your esteemed organization. I am ready to bear the nominal expenses that may be applicable.


Thanks & Regards
M.Vamshi krishna
+91 [protected]
+91 [protected]