[Resolved]  Hyundai Motor India — CHEATING TECHNIQUES BY Aldium Hyundai Service Station VADODARA.

Address:

Vadodara, Gujarat

I am Yogesh Parekh..owner of Hundai Santro GJ-6-BL-209.. On September 9 & 10th 2014. there were floods in our area & my Car Hyundai Santro was submerged in water.. Aldiam Hyundai service station sardar estate vadodara on their own came to our society with 200 houses, & verbally assured of repairs of Hyundai cars & towed my vehicle on 11th September. We were informed on our visit to your service station that we are having cashless insurance of Oriental insurance co. after checking insurance policy..by Mr.Dave your Hyundai co. representative. After repeated follow ups & visits of say 5-7 times during the this period no concrete date of repairs was given neither Estimate of expense was given under the pretext of cashless insurance.& No permission of ours was obtained for any amount to be borne by us, under the same pretext that we have cashless insurance & the insurance company will bear the expenses. Now on 16 oct...when we were contacted by Mr.Vikram service manager for settling the dues & collecting the car..& on our visit were informed that yet the insurance Co has not sent the details & relevant documents. We are truly stunned aghast & shocked for paying the bill as we were not given any estimate, or idea of any amount to be given by us against the said repairs. On our repeated request to meet the higher authorities, we were insulted, humiliated by Mr. Vikram & were said to complain wherever we may deem fit. In the evening we were again had a meeting with Mr. Gohil who introduced himself as General Manager, and he acknowledged the mistake of not informing us about the estimate, and came out with suggestion of removing all parts but insisted upon us for paying labour charges... This is a great mismanaged workshop with malafied intentions to rob and cheat us for their personal benefit using your Hundai Company name. At the time of Diwali festival we are put into great hardship. Hundai Company should try not to have such cheat Service Station.. Please note that unless & until the matter is resolved by your intervention we will be forced to take legal action in appropriate court or forum.