Hyundai Motor India — Creta sx gear jam and clutch assembly worn out in 6 months

Address: 560062

I purchased creta sx 7 months back and with in a month complained about the burning smell very often. After the first service technician mentioned there was issue with clutch plate and he adjusted the same. He also mentioned this may be because of my driving style. I am driving cars from almost 20 years now and none of my previous cars had this problem and this was not the reason at all. After the first service i started experiencing the same burning smell again and technician readjusted the clutch and said it should be fine now. Scary part is, two days back when i was driving the car on highway suddenly gear assembly jammed in the middle of the road and i escaped a major accident. I pulled the car to side and switched off the engine it started working fine, next day again i experienced clutch issue of not taking the acceleration even after changing the gear, this was solved again after switching off and on the engine. Next day when i was on the way to service center after driving a km clutch and gear assemble stopped to work, it was a major issue again on the road. I complained this to service center, vehicle was towed and technician mentioned clutch assembly needs to be replaced and it will be done free of cost. But the question is i am driving the cars from last 20 years and never had clutch problem, this is very surprising fact to know. Also i am scared to drive the creta now because of frequent breakdowns like this in the middle of the road. I would like some one to investigate this issue properly.
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Hi All,

I Purchased Hyundai Creta SX Diesel in Nov 2017 and initially faced burning smell issue and went to show room they said use one long drive. This problem is because of half clutch they said in Bangalore. Then at the time of 1000 kms faced another problem 3rd gear to 4th gear jammed this is there from day one i am not noticed. i found this at highway in long drive and managed. Then second time i went to the show room and updated this. Then they fix this at free of cost. Third issue is at 14, 000 kms - Clutch got disconnected and not connected to drive system internally. Unable to see the movement in the vehicle slow motion in all gears. Immediately i went to the show room third time and escalated big fight there. Finally adjusted temporarily and said replaced the part sensors. Also said due to wear and tear it happend. Now 2 days back i faced again same clutch problem at 16900 kms in bumper to bumper traffic at bangalore. Then i am egarily looking the solution on this. Hydraulic Clutch systems are good - which is used in lorries, buses, small cars etc. But for this vehicles(Creta) they used sensor based mechanisms on top of mechanical system - sensitive mechanism internally. Hyundai needs to come up with the solution on this and solve the problem other wise we will fight till the last.

Thank you
Sarat Chandra
Bangalore
Looks like Hyundai Creta has serious problem with clutch. My Creta, just a year old and run less than 12000 KM. The gear has got abruptly, immovable while driving across ring road in Bangalore. The vehicle had to be towed to the nearest service station, but, uncertain about the quality and reliability. It's a great disappointment, if it recurs. Bharath [protected]
Can anyone please share the latest on this. Is there a complaint raised ? Or is there a group created where i can join. I am going through the same issue.

Thanks
I understand the sentiments of all folks as I am also a owner of Creta SX (O). I am having same problem of clutch plate issue being burned out & same reason is being told to me. I brought the vehicle in June 2016 and already replaced clutch plate assembly 4 times. All the time I got answer driving is a problem. Before buying creta I was driving car for 11 years but never faced this problem. Post reading this thread on consumer complaints I understood now that most of the creata have this problem, can I get contact number where to complaint about this isssue. Is it Hyundai or consumer complaint?

Ajay

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