[Resolved] Hyundai Motor India — Horrible service - Alcon Hyundai porvorim-Reg no- GA03H2932 | |||
Dear Sir Kindly refer enclosed estimation, invoice with paid receipt and photos of car after job completation. I am very sorry to say you that ALCON HYUNDAI porvorim service is horrible and wrost . in your servce center no one cares and botheres for customer satisfaction. my car was collected on 12/05/2014 for Mechanical and denting/paiting work, mechanical work as mentioned in my below trailing mail, denting /painting work as i met with accident on 11/05/2014 for reason non functioning of my streering .( manufactring defect) today morning i got call from service center supervisor that my car is ready and i can come to collect. so same time i requested him to keep my bill and car ready as today my shedule is very much busy. as i reached in service center they made me to pay bill amount, without showing my car.(paid receipt enclosed) after that supervisor bought my car near security check area, after watching my car i was suprised, depressed and angry as my car job was incomplete ( photos enclosed). poor wokmanship, i pointed defects . then after blaming game started i was pointing on HYUNDAI service, your service peoples were blaming on Body Shop repairs Body shop was trying and convincing me for keeping my car for 1 more day in service center, just because of your Engineers poor workmanship and manufactring defect i suffered . i am without my car from last seven days, hope you will look into this . i made big mistake, as i purchased HYUNDAI car . i am proud unsatisfied customer. Reg no- GA03H2932 VIN - MALBB51BLAM197242 INVOICE NO - B[protected] DATED - 19.05.2014 Regards VIVEK SAWANT [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Hyundai Motor India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
15%
Complaints
6640
Pending
0
Resolved
1019
+91 98 7356 4645
5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
from: VIVEK SAWANT <[protected]@gmail.com> to: [protected]@alconhyundai.com
cc: Viraj Mahale <[protected]@alconhyundai.com>,
Benjamin Gomes <benjamin.[protected]@alconhyundai.com>,
Suraj Potnis <[protected]@alconhyundai.com>,
[protected]@alcongoa.com,
Swapna Chavan <[protected]@hmil.net>,
Nirmal Kumar Satsangi <[protected]@hmil.net>
date: Mon, May 19, 2014 at 3:43 PMsubject: Horrible service - Alcon Hyundai porvorim-Reg no- GA03H2932mailed-by: gmail.com
Dear Sir
Kindly refer enclosed estimation, invoice with paid receipt and photos of car after job completation.
I am very sorry to say you that ALCON HYUNDAI porvorim service is horrible and wrost .
in your servce center no one cares and botheres for customer satisfaction.
my car was collected on 12/05/2014 for Mechanical and denting/paiting work,
mechanical work as mentioned in my below trailing mail,
denting /painting work as i met with accident on 11/05/2014 for reason non functioning of my streering .( manufactring defect)
today morning i got call from service center supervisor that my car is ready and i can come to collect.
so same time i requested him to keep my bill and car ready as today my shedule is very much busy.
as i reached in service center they made me to pay bill amount, without showing my car.(paid receipt enclosed)
after that supervisor bought my car near security check area,
after watching my car i was suprised, depressed and angry as my car job was incomplete ( photos enclosed).
poor wokmanship, i pointed defects .
then after blaming game started i was pointing on HYUNDAI service,
your service peoples were blaming on Body Shop repairs
Body shop was trying and convincing me for keeping my car for 1 more day in service center,
just because of your Engineers poor workmanship and manufactring defect i suffered .
i am without my car from last seven days, hope you will look into this .
i made big mistake, as i purchased HYUNDAI car .
i am proud unsatisfied customer.
Reg no- GA03H2932
VIN - MALBB51BLAM197242
INVOICE NO - B[protected]
DATED - 19.05.2014