Hyundai Motor India — poor job service

Address:

Dakshina Kannada, Karnataka

I am mr sujayanagendra adoor owner of hundai grand i10 met with an accident on 17th july, 2019 and kept my vehicle at belthangady advait hundai showroom on 18/07/2019. They took it mangalore workshop. Insurence got cleared on first week of august, got repaired and billed on 16th august. And paid rs 24344/- mr dayanand m representing advait motors pvt ltd consulted me for additional work to be taken up and i agreed to do clear the all dent works. I agreed to pay additional cost but it was not done properly. While taking delivery i took all the photos at workshop itself and herewith attached. As per my opinion customer service is very bad and poor 1. I handed over the vehicle at belthangady with related documents. They delivered at mangalore after 1 week. 2. Represetive was not informed me, where to collect the vehicle. I went to kuntikana branch of advait hundai and they don't know about my vehicle's whereabouts. 3. I called dayanand, he informed meto put google maps without mentioning the correct address. He informed me to go to industrial area baikampady. He knows my whatsapp no, he was not equipped to send location of workshop using google maps using whatsapp. He sent sms with wrong adress as"advaith hundai achal industriies industrial area baikampady" hence i understood that, either hundai or advaith motors not aware about (A) customers senti. Ents (B) value for customers money (C) customers relations & service
This is my 2nd car from hundai, after eon. By experiencing good service from belthangady branch i took this i10.in future i will not recommend hundai vehicleto anybody. I hope you lookafter all these facts in future with regrets, mr sujayanagendra adoor