Hyundai — worst service and cheating

Address:

Kutch, Gujarat, 370001

Dear sir,
I have given my hyundai verna car gj12cg7161 at shree nath auto link bhuj kutch 370001 we want to inform you that we were cheated by them they had done the work of rs25118/- without informing us, the car radiator was in a good condition i had done the confrence on phone with a local machanic a person from shree nath auto link was on line local machanic told just clean and service the radiator no need to change then also shreenath auto link has replace the radiator with new one.
After we received the car some fault was there noise was coming from front so on the same day we called shreenath autolink person that you have not done the proper servicing some noise is coming from the front after requesting many times they took the car at workshop after four days at afternoon they informed us boosh is gone so you have to change it the boosh was not available at workshop so he told it will take two days time after two days we will pick the car, we want to inform you on the same day we had given the car at b. Mangatram bhuj they told us boosh is ok they have done the work in free of cost.
After b. Mangatram has done the work free of cost we understood shreenath autolink has cheated us so we told them to return all the spare parts they have changed, after 8days they have returned the spare parts.
After that on phone we had the complain at hyundai customer care our complain no is 1-[protected] that shreenath autolink has cheated us, we want to inform you that on 11.5.18 at night 11:00pm mr. Hitesh owner of shreenath autolink and manager mr. Rahul came at our house at and rang the doorbell three times we all were sleeping mr. Hitesh l was drunk smell was coming he told us to sign on satisfaction letter i requested him this is not the right time meet me at my office in the morning i have a recording of conversation on phone, i have received mail from shreenath autolink regarding closing of complain because we have not sign the satisfaction letter.
After that again i have done the complain against shreenath autolink at [protected]@hmil.net that at 11:00pm they came to our house told us to sign on satisfaction letter i have a copy of mail,.
Also we want to inform you that today i received a call from police station to visit police station because i have not paid the bill amount of rs25118/- owner of shreenath autolink has done the police complain, i am ready to pay the full amount, but i want justification why shreenath autolink has changed the radiator when there was no need to change why they have the work of rs25118/- without informing us they had done the cheating, i want assurance that they have changed the spare part, if owner of shreenath autolink can do the police complain then as a customer i will do the legal procedures and will go to consumer court.
I will not suggest anyone to buy hundai car how can anyone come at night 11:00pm and rang the doorbell three times, kindly request you to please look into this matter.

Regards,

Jenil kotak
[protected]
Jigar kotak
[protected]