[Resolved]  ICIC Bank ltd — UNethical calls and behaviour

Address:New Delhi, Delhi

I have been constantly receiving calls from some female named Shruthi, claiming to be calling from ICICI bank. Today, i launched a FIR with police as she has been constantly making calls to me saying I have taken loan from ICICI . When absolutely there is no loan i have taken or my husband. All these days I was ignoring . Yesterday, ICICI crossed limit when they started calling up my collegues and my Manager saying that I have taken loan from ICICI and troubling them as much as they can. I have already contacted ICICI and confirmed I dont hold any loan against the Bank. I am going to file a harrassment case against the bank of calling my office people, asking money from my office people and rude and unethical behaviour. Police is already investigating. I hope ICICI bank does something about this or ICICI Bank will have to bear serious harassment charges. You cannot call my Office People . First, I have not taken any loan . Second its against RBI laws. ICICI has broken the regulations and will have to pay for it. I am receiving calls from this number - [protected]. They claim to be from ICICI bank, 11th Floor, Jhandewala, Delhi Received call today at 1.30 pm, yesterday at 3.36 pm . My office fellows receive call from the same number at 4 pm yesterday. I have the recording of today's call, the wrong allegations bank is putting on us. Where did they steal all my personal information, i dont understand. Bank has to pay for causing this harassment. Bank has broken RBI rules.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Sahai,

We are sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a2p9wv) in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team

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