[Resolved]  ICICI — amount deducted from account but payment failed

Ear sir,
I would like to bring to your kind attention that i registered for the diploma in elementary education programme for untrained teachers and made a payment of rs. 4545.00 through sbi debit card on 12 sept 2017, i have waited for more than 48 hrs for the update of the payment status but the status remains as 'payment not made'.
The said amount has been deducted from my account, so i kindly request you to look into the matter.

Applicant details :

Reference no. - d[protected]
School udise no. - [protected]
Name of the applicant - sudha kumari

Transaction id - txn# 671628

On p0s [protected] at eazypay icici bank ltd
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Oct 19, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
ICICI Bank Customer Care's response
Dear RITU RANJAN PRASHANT,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ggu1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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