ICICI Bank — a wrong transaction alert came at 05.14 am on 06/12/2017 - reg | |||||
Dear sir, I have received a sms alert as below today (06/12/2017) 5.14 am "a transaction of inr 9, 435.00 on 06-dec-17 on card xxxx0002 is made at hdfc ergo billd. Available cr. Limit is rs.49, 235.59. Total cr. Limit is rs.1, 01, 000.00. This transaction has been processed without the additional factor of authentication prescribed by rbi" I have not done any transaction on 06-dec-2017 with my icici credit card. How this was happen with out my consent? Pl. Confirm whether this transaction really happened or not? If it was happen, you are requested to revert back immediately. Regards O. Krishnaiah Mob.[protected] My credit card no. [protected] Was this information helpful? | |||||
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ICICI Bank customer support has been notified about the posted complaint. | |||||
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Manoj
HDFC Bank Customer Assistance