[Resolved] ICICI Bank — About not refunding my money

Nikhilraj344

Address:

Sikandra bazar, sikandra , jamui

Sir
I had tried to book ticket on irctc using icici payment gateway on 15th september 2020. But my money is deducted from my account two times and ticket not booked. I didn't get the refund amount yet.
User id - rmrinn
Transaction id 1 - [protected]
Refund amount 1- 1895.89 rupees
Transaction id 2- [protected]
Refund amount 2- 723.19 rupees.

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Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a141ih) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team