[Resolved] ICICI Bank — account blocked without any intimation

nirbhayrnc

Address:

Ranchi, Jharkhand, 834001

I am icici bank account holder since 7 years. I did my last transaction on 27th november 2018. But after 2 days when i was trying to do the online transaction then a message is appeared, "account blocked / frozen."
After that i talked to customer care. He told me to visit the branch. Account has been blocked from the branch. I have sent an email to [protected]@icicibank.com but its been 6 days still not received any reply. I am staying in malaysia, how i can go to india just for unblocking the account. Its ridiculous that bank has blocked my account without any prior instructions.

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Jan 16, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

ICICI Bank Customer Care's response Dear Nirbhay,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ijv5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

akshaykumar.chormule

from Mumbai, Maharashtra

Every month ECS amount is deducted and frustrated about this. I unable stop this. I have discussed with customer care they did not help me.I want to know ... If you have any Idea about this please mail me.My email id is [protected]@gmail.com

ICICI Bank Customer Care's response, Dec 11, 2018

Verified Support

Dear Akshay Kumar Chormule,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team