[Resolved] ICICI Bank — activate one assist without my permission | |||
Date of incident : 25th jul 2019 time: 5:55pm I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap My mobile no. Xxxxx7545 Account no:xxxxx5649 Didnt get any assist id message from one assist. Make sure to deactivate this plan asap, thanks! Anusha thota Was this information helpful? | |||
Aug 25, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jul 25, 2019 ICICI Bank Customer Care's response Dear Anusha Thota, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (622475) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate the account as the mobile number is protected. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
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