[Resolved] ICICI Bank — Amazon " refund not processed " by icici

Rathan87

from Bengaluru, Karnataka

Address:

560040

Hi, i made online purchase on amazon for rs 29, 998/- 12th dec.. And i cancelled it on 13th dec, for which amazon refunded the amount same day and provided the refund reference number. Now even after 10 days i have not received my refund in account. However icici has not proceesed my refund and are saying we are responsible for amount. How can this be. Pls get me my amount.

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May 10, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

ICICI Bank Customer Care's response Dear (Rathan87),

We inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3skmy) in the subject line.

Regards,
ICICI Bank Customer Service Team

Verified Support

Dec 23, 2016

ICICI Bank Customer Care's response Dear amin k,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3skmy_aaab) in the subject line.

Regards,
ICICI Bank Customer Service Team

Verified Support

Dec 23, 2016

ICICI Bank Customer Care's response Dear jagdishmuni,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3skmy_aaaa) in the subject line.

Regards,
ICICI Bank Customer Service Team

Dec 23, 2016

Updated by Rathan87 I have shared my contact details in email provided above ..looking forward to ur call n resolution