[Resolved] ICICI Bank — amazon refunded amount not reflecting on my bank account

Jawaid Khan

from Mumbai, Maharashtra

Address:

Hooghly, West Bengal

I placed an order with amazon on 18th april 2018, through icici bank credit card. I cancelled the order on the same day itself. It has been 43 days but my refund for cancelled order @ amazon is not processed back yet.

I also file dispute with sr[protected]

I made the payment through my icici credit card (*3000) for the same. The refund amount from amazon is not credited back yet.

I have contacted both the customer cares (Icici and amazon) multiple times. But it is not resolved yet.
Amazon has shared the reference number 112398. But icici guys are not able to locate it.
What can i do to get the refund processed back to my credit card?
Can i raise the concern anywhere else?

Not happy with the service they all blaiming each other
Amazon say there is problem with icici database and bank say amazon not paid any amount in my account

Totally confuse

Md j. Khan

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Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Jawaid Khan,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Jun 15, 2018

Updated by Jawaid Khan Still same condition
Icici bank dont do any positive respons against this issue

Still waitting for resolution

Froudulent amont rs 29821still facing between icici and amazon

I need my money in my bank account please help me to resolve this issue

Shame on you amazon and icici bank
Feeling scamed by both

Amazon say there is problem with bank and bank also say that amazon not made any refund amount to my account

Totally confuse

Waitting for my refunded amount in my bank

Dispute number and order detail already share with you