[Resolved]  ICICI Bank — amount debited but recharge not done

Hi, i have done recharge of 399₹ for jio payment my money was debited from account but i didn't got recharge. I have already talked with bank they said it's debited and jio team is saying payment was not received.
While recharging through upi i got a request from [protected]@icici for 399₹ and same is paid ref. Attached image.

Upi ref no.[protected]
Date and time : 17th feb 2018 9:48:15 pm.

Please take necessary actions and refund my money.
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Mar 22, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
ICICI Bank Customer Care's response
Dear Surajit21,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4s9lm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have already complained against ICICI POSDEC CHG...They deducted the amount from my bank account more than 12times on December 2017...since its been three months they didn't take any steps to refund my amount...My current balance is zero but they didn't take any step to refund my amount...Kindly help me to get back my amount soon...

Sir My name is Kunal Kantilal Shamsukha, having two (2) Bonds of below bearing Distinctive numbers. -514991, 515239.
Certificate numbers.- 472050, 472298.
Kindly guide at your earliest
EMAIL ID.- kunal.[protected]@gmail.com.
Mobile no.- [protected] / [protected].
Im a ICICI account holder. Without my knowledge This ECSRTNCHGS is detected in my account.(Aprox . 500 rupees). Kindly do the needful
I haven't subscribed to My Money service but still annual fee of 354.00 rupees got deducted on 13-Feb-18. Please unsubscribe me from My Money service and pay back my money. Details: 02/13/2018 BIL/[protected]/MM Annual Fee.
Hi..MY ACCOUNT IS ICICI BANK LTD MY SALARY CRIDET ICICI BANK LTD ACCOUNT NO.[protected] LAST Ten MONTH I,
So MY Saving account Convert to Salary Account,
PLS. HELP

ME

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