[Resolved]  ICICI Bank — amount deducted but recharge not done

I recharge a amount of rs 409 on[protected]:40 pm) the phonepe upi my money is deducted but recharge not done by [protected]@icici

My jio no: [protected]
Recharge amout : 409
Date and time of recharge :[protected]:40 pm)
Recharge mode : through upi phonepe
Bank transaction id: s15735554
Bank utr :[protected]

Please take a necessary action to refund my money.
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Feb 10, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jan 10, 2018
Updated by sonusandy
This PhonePe Transaction ID

ICIde23a3d41e404dbd8e80e50c7df16c9f
Verified Support
Jan 10, 2018
ICICI Bank Customer Care's response
Dear Sonusandy,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Jan 15, 2018
Updated by sonusandy
Sir,
I did not receive my money till yet and not received any call from you to resolve this problem. Sir please take a necessary action on this to re back my payment ASAP.
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