[Resolved] ICICI Bank — amount deducted from my saving amount for ecsrtn

puneetparul

from Ambala, Haryana

Address:

Kanpur, Uttar Pradesh, 208020

I am a icici bank customer from last 6 years. From last 15 days charges of rs. 413 is deducted 3 times and rs.472 is deducted 2 times from my account for ecsrtnchg charged, i don't know what the charges ecsrtnchg... They the bank deduct the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Puneet srivastava

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Oct 21, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Sep 17, 2018

Updated by puneetparul Thank you for your response, just i received the call from ICICI bank ( or i don't know from where), he talks me so badly, if he really ICICI customer support service so he should talk properly and ask my account no. not for the card no.

Sep 19, 2018

Updated by puneetparul No response

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