ICICI Bank — Amount deducted without notify

Address:12, Nilkanth society Behind Canal Ambica char rasta Gotri-Sevasi

Copying already raised complain here kindly go through it how it was closed without resolution.
Icici bank — amount deducted from a/c without information and notification

2 reviews
Vadodara, gotri, india
Sindhibaldev on may 4, 2020
Mark as resolved
Customer id: [protected]

Hi dear,

My mother a/c in available in icici bank and rs. 1899 deducted from last two years without any notification and information (Iin/i-debit/si one), i came to know this details via passbook entry

1) 5-july-2018
2) 3-july-2019

I want back my deducted amount otherwise i'll escalate this issue to next level.

Do the needful as soon as possible.

Regards,
Baldev


Complaint status
[may 04, 2020]
Icici bank customer support has been notified about the posted complaint.
Verified support
Icici bank customer care's response, may 04, 2020

Dear customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the uid (A0j5kc) in the subject line of your email. Our official will assist you.

Regards,
Icici bank customer service team
Updated by sindhibaldev, may 10, 2020

Hi dear kindly send me your email i'd, so i can send my details. Or you can contact on below my details
[protected]@gmail.com
[protected]
Updated by sindhibaldev, may 14, 2020

Any update on my request?
Updated by sindhibaldev, may 23, 2020

Any update on below complain?
Updated by sindhibaldev, may 23, 2020

How it is close without resolution?

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Complaint comments 1 comment updated: may 23, 2020
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ICICI Bank customer support has been notified about the posted complaint.
May 23, 2020
Updated by sindhibaldev
This site really provide the solutions or just raise complain and close after few day?
Verified Support
May 23, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
May 26, 2020
Updated by sindhibaldev
any update on below complain?
May 28, 2020
Updated by sindhibaldev
Hi

Today I have received call from icici customer care they have asked atm and otp details to reverse the deducted amounted but instead of reverse they deducted amount 2 times 3798. From account while visiting bank they told me that was fraud call.

I have registeared the complain in bank and cyber crime via online.

Kindly do the needful and reverse all deducted amount.

Regards
Baldev
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