[Resolved]  ICICI Bank — Amount refund has not processed

Address:506001

I have ordered an mobile in shopclues website using online payment mode by icici account debit card a one month ago. Due to some reasons i cancelled that order but that amount is not yet refunded. I claimed this complaint to shopclues they said that amount is already refunded to the bank nut i didnt received it. Since one month am trying to contact you but this problem is not resloved yet. Please try to do needful.
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Jul 7, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2017
ICICI Bank Customer Care's response
Dear Customer (deepthi0007),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a479dc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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I am not able to login to my Imobile application since it is showing as account is locked. please reactivate.(#130).

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