[Resolved]  ICICI Bank — an amount of inr 999 has been deducted from my account.

An amount of inr 999 has been deducted from my account.
The email says:
A purchase of inr 999.00 has been made using your debit card linked to icici bank account xxxxx on 22-sep-20. Info: vsi*amazon stan.

I did not made this transaction. Also, i did not made any subscription or request for auto debit on amazon.

Furthermore, i did not receive any otp for this transaction.

I have seen many such similar complaints on this complaints forum about such transactions happening through icici from vsi*amazon stan.

This is really disgusting. Please look into this asap and initiate refund for this amount of inr 999 to my account.
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Sep 22, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

An amount of INR 999 has been deducted from my account
The message says:
Txn of INR 999.00 done on 13 Oct 2020 info:VSI*Amazon ST
I did not made this transaction also, I did not made any subscription or request for auto debit on amazone.further more, I did not receive any top for this transaction.
This is really disgusting.please look into this asap and initiate refund for this amount of inr 999 to my account

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