[Resolved]  ICICI Bank — Asking pre closure charges on car loan @ 5%

Address:Jharsuguda, Odisha, 768201
Website:WWW. ICICIBANK.com

Dear sir,

My loan account no is lajha[protected], i had bought a honda city in may 2014 which was financed by icici bank. The emi was debited through ecs. Recently i approached the bank for foreclosure & they said they charge a whopping 5%... Which was unbelievable. Again this was never mentioned when i approached the bank for loan. I have never defaulted on the payments & have been paying the emi on time as per the schedule & this is what we get for being a loyal customer.

I have approached the bank for a waiver but they have refused.

After going through the series of complaints it seems a practice being followed by the bank to dupe their customers of hard earned money.

Kindly do not approach icici bank for car loans, other banks offer much better customer service & work towards customer retention... Unfortunately icici bank does not bother neither care for its customers...

So beware of icici bank
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Complaint marked as Resolved 
Verified Support
Nov 02, 2015
ICICI Bank Customer Care's response
Dear Customer (casunnynarang)

We regret any inconvenience caused. We have made a note of your loan account number. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team.
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