[Resolved] ICICI Bank — Atm did not dispense cash although the amount was debited from account

alamsultan

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700035

I went to the atm of icici near alambazar opposite narayani cinema (Atm add: narayanpur 13 no wardop) and attempted withdrawal thrice but did not get the cash instead the amount of 2000 inr deducted at 13:41 today[protected] and showed process code 72 unable to process. At first attempt i typed wrong my atm pin but in the second time i got all right but did not get cash so i tried 3rd time but this time atm showed that maximum amount reached. My account number is[protected] with united bank of india alambazar branch. Plz take necessary step so that i can get my cash

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Dec 22, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

ICICI Bank Customer Care's response Dear Mr. Sultan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Verified Support

Nov 21, 2016

ICICI Bank Customer Care's response Dear Mr. Sultan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3nk4l) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team