[Resolved]  ICICI Bank — atm didn't dispense cash but money got deducted from account

Address:Sirsa, Haryana, 125055

On 4 july 2019 i used my icici debit card to withdraw money from sbi atm in sirsa haryana. The atm didn't dispense cash but money got deducted from my icici account and it has been 3 days and the amount (Rs. 5000/-) did not got refund to my account. Please resolve this issue and credit my account asap. I withdrew rs. 5000/- and i need that money urgently as there is no more balance in the account and i need the money for emergency issue. My account details are as follows:
Icici bank
Account number[protected]
Name - harsh singh karwasara
Ifsc code - icic0000558
Branch - infosys mysore
Date: 04.07.2019
Amount - rs. 5000/-

Please credit my account asap as i need the money urgently and i don't have more balance in the account.
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Aug 9, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
ICICI Bank Customer Care's response
Dear Customer,

We have made a note of your concern. We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team
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