[Resolved]  ICICI Bank — Atm directly got power off and due to which I lost my money

Address:

A-103 uma niwas, mahesh park, tuling road, nalasopara east

Dear sir/madam,
My name is purushottam jadhav,

When I was withdrawing 10000 cash from ur atm machine SA6wd68 (deep residency, nalasopara east) Money counting (Sound) was in process, but due to power cut, cash was not delivered but amount gets deducted. No ups or generator facility available, no security guard is here to assist. I did tried to press panic and security alarm button but no use. I got message from my bank stating account is debitted.

I am a customer of HDFC bank, orlem branch malad.
Below are my account details :
Ac no. [protected]
IFSC code : hdfc000047

I was withdrawing rs. 10000 and due to sudden power off I didn't got any money from machine.
Kindly help me to get my money back. Below is the message from my bank of balance deduction

ALERT:You've withdrawn Rs.10000 via Debit Card xx5371 at +DEEP RESIDANCY CO-OPER on[protected]:12:44:41.Avl Bal Rs.3646.29.Not you?Call [protected].