[Resolved]  ICICI Bank — atm related issues

Address:Kolkata, West Bengal, 700074

I am a sbi account holder. On 15.10.18 i tried withdrawing 10, 000 from icici bank atm dumdum road branch, the transaction was showing to be successful but i didn't receive the money. The amount got deducted from my account. Since then i am complaining to both icici and sbi in my home branch as well as head office but it's been 2 months i haven't received my money back.
Please take necessary actions.
Thank you.
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Jan 16, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
ICICI Bank Customer Care's response
Dear Rumki Dutta Mitra,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance


Regards,
ICICI Bank Customer Service Team
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I am not getting any OTP from ICICI bank credit card, during EMI payment.
ICICI Bank Customer Care's response, Dec 13, 2018
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5iqbk_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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