[Resolved] ICICI Bank — auto-debit return charges are levied in your savings bank account. | |||
I am chandrakant kharatrmol, [protected] chandu. [protected]@gmail.com I am having credit card of icici bank and have given an auto debit facility for the payment.in the last month there was a huge amount on my card to be paid. Due to fear that the money will be spend by me and the huge amount, i have paid all the dues before the auto debit facility directly from the bank. But as per the current statement i found that they have levied a huge charges of around rs. 700 as auto-debit returned charges. For this i have made a request to bank to reverse this charges. But i have got a reply as """"we confirm you that auto-debit is active and executed in the credit card account on your credit card statement due date. As the balance is not available in your savings bank account, auto-debit returned and hence the applicable Auto-debit return charges are levied in your savings bank account. We value your relationship with icici bank. However, based on the bank's policy, we regret to inform you that we are unable to reverse the charges levied on your credit card."""" I want to know whether this charges will be reverse?. Thanking you, Was this information helpful? | |||
Nov 3, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 ICICI Bank Customer Care's response Dear Customer(Chandrakant Kharatmol), Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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