[Resolved] ICICI Bank — auto debit return fee levied despite of the payment made towards credit card

Nagarshaka

from Gurgaon, Haryana

Address:

312617

I am using icici credit card since last 2 years and make manual payments at the end of each month before due date
But this month i did manual payment when payment not auto debited. From my account on last due date.

When i enquired about these charges bank said that i have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account.
But i have already made payment of credit card.
So please help.

Thanks,

Was this information helpful?

No (0)

Yes (0)

Mar 21, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

ICICI Bank Customer Care's response Dear Nagarshaka,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4rwgk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Related ICICI Bank reviews

View all 23618 ICICI Bank Reviews

Comments

[email protected]

from Darbhanga, Bihar

I recharged my jio no [protected] of Rs-399 using voucher 50 then rs 349 on 14 feb 2018 at 9:59 am . amount deducted but still recharge not done and refunded. Please take a strong action.I also attached screenshot.

ICICI Bank Customer Care's response, Feb 14, 2018

Verified Support

Dear Customer (vikashbittu151ea@gmail.com),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

[email protected]

from Darbhanga, Bihar

sir please solve my issue as soon as possible.I got a confirmation message that money has been sucessfully transferred to [protected]@icici please see screenshot and please mail me regarding this issue or status about refund process to my e-mail- [protected]@gmail.com.