[Resolved]  ICICI Bank — auto renewal wallet assist plan

Hi,
Recently i have received message from team one assist icici bank saying that

"hi customer, your walletassist plan will be renewed for another year. Membership fees of rs 1899 will be charged on your icici bank account as applicable - team oneassist"

And today the amount 1899 has benn deducted from my account

I don't even know when this got activated, and i think this people might have deducted same amount even last year also without my notice.
I request the one assist team to deactivate this immediately and refund my amount asap

My icici a/c is : xx6171

Regards,
Sachin gaikwad
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Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2020
ICICI Bank Customer Care's response
Dear Sachin Gaikwad,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3ov) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Recently i have received message from team one assist icici bank saying that

"hi customer, your walletassist plan will be renewed for another year. Membership fees of rs 1899 will be charged on your icici bank account as applicable - team oneassist"
I don't want to renew this plan. Even last year also I requested the bank the deactivate this plan.

Regards,
Muskan Patidar

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