[Resolved] ICICI Bank — balance deduction through eazypay and transaction was unsuccessful.

Shaifali Bhardwaj

from Bengaluru, Karnataka

Website:

www.waterbilling.huda.org.in/modules/ConsumerOnlinePayment.aspx

Hi,
I have tried paying Water bill for HUDA association. The transaction has been. done through Eazypay ICICI limited.

But after the balance has been deducted from my account and transaction was unsuccessful.

I have tried searching for the number but we can even contact you team through call. I have sent mail to [protected]@icici.com but no reply was there.
Kindly have the brief description of transaction:

Trasaction Date: 16/1/2017
For: Paying Water bill Huda association Haryana
Url: https://www.waterbilling.huda.org.in/modules/ConsumerOnlinePayment.aspx.

Not mentioning other details.

Kindly help me in sorting out the problem.

Regards
Shaifali
Email:[protected]@gmail.com

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Jan 22, 2018

Complaint marked as Resolved

Bill has been paid to organization

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

ICICI Bank Customer Care's response Dear Shaifali Bhardwaj,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jan 18, 2018

Updated by Shaifali Bhardwaj Kindly provide update and please give me some number to contact with your team.

Jan 22, 2018

Updated by Shaifali Bhardwaj Still no contact from ICICI bank, none action has been taken. How much fast the balance was deducted, Can that much fast some action can be taken???