[Resolved]  ICICI Bank — Being charged twice for one purchase

Address:Mumbai City, Maharashtra

Reference no D3CC/P/76770/24753/4477XXXXXXXX4008

This is with reference to my father's credit card - Bigbazaar ICICI cobranded.
He had made a purchase at BB, Mulund & used this card for the payment. I dont know what had happened at the time of payment but he was charged twice for one transaction/purchase. At the time of settling credit card bill, my father paid for the actual transaction and raised a complaint for extra transaction. Till now the complaint is unresolved and we keep getting payment/recovery reminders.
Request you to look into my concern and resolve it at the earliest.

Tarun
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Sir,

We are sorry to hear about it. Please send us your contact details at [protected]@icicibank.com. Our official will get back to you. Refer '47290583' in the subject line.

Regards,
ICICI Bank Customer Service Team
I have sent my contact details. Awaiting your call.

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