[Resolved]  ICICI Bank — Billed for unsuccessful transactions

Address:Kamrup Metropolitan, Assam

Hi,
I am launching a complaint against ICICI bank yet Again. On 5/5/14(U.S Time), I had attempted to recharge my STRAIGHT TALK network from the U.S, a transaction of 65$ in total. The First, Second, and other subsequent attempts were all a failure. To my dismay, I have been billed(or my account has been debited) for the unsuccessful transactions. I have been charged an astonishing Rs.8247.62. Just to clarify, I had talked to the customer service of Straight Talk, and they said that I have not been billed for any transactions. One is only left to wonder the whereabouts of my money.

Below are the transaction remarks, VIN/STRAIGHTTAL/[protected]/1; VIN/STRAIGHTTAL/[protected]/1

Appreciate a quick response.
Reginald Khlem Sahu (ICICI Customer)
[protected]@gmail.com
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Jan 11, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Sahu,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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