[Resolved] ICICI Bank — cancellation of credit card transaction for icici lombard general insurance | |||
Last week i get my credit card. Today (06/dec/2019) morning i got a call from a icici agent, he told me that they are from icici lumbard and explained me the plan of health insurance and call me many times. He promised me that i will receive an email for icici related to insurance plan for cheking up the plans and if i will agree then only i can purchase the policy or i can decline the policy. He also asked me the credit card details. I just told him my credit card number and expiry. So for i did not generated my pin for credit card and still they made the transaction of rs 24102 from my credit card with any otp, message, email. Even i did not share my cvv to that person. It is totally a fraud. He misguided me and made the transaction without my permission. I don't want to purchase any icici insurance policy and i need this transaction to be reversed. Please also promise me not to deduct any money more from my credit card and any transaction charges. Now that person is not picking up my phone. Please do the needful and will look forward to hear from you. Was this information helpful? | |||
Jan 10, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 08, 2019 ICICI Bank Customer Care's response Dear Durgesh Chaubey, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02w0k) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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