[Resolved]  ICICI Bank — card protection policy

Address:Pune, Maharashtra, 411057
Website:Consumercompalints.in

My credit card was debited by rs. 1399 under the activation of oneassist which i neither requested nor i want it. When contacted, they are not ready to deactivate it upon requesting thrice through emails.
Also the service requests i raise, they close it on the same day without any comments. I got a message that my cpp has cancelled and money will be refunded with 7 working days. But this month rs 100 has auto debited from my savings account. I just want my money back by cancelling the plan.
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Jun 11, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
ICICI Bank Customer Care's response
Dear Swetha Chaganti,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a51mub) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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