[Resolved]  ICICI Bank — Cash deposit

Address:520008
Website:www.icicibank.com

When i call to customer care getting ivr options press 0 for unblock card. For banking account press1 after its asking to enter account number 038xxxxxxx94 and asking to enter atm pin 54xx and after entering in descending order of my pin it says invalid if i was able to withdraw cash from icici account with pin number. But its not accepting in phone banking even i was changed its reaching more attempts and disconnecting call. Such a worst service experiencing not able to speak with customer care executive with icici.
Not able to deposit cash in vijayawada bharathi nagar branch they were saying acoount number not belongs to you and linked with some other person name aruna or savitri and not able to understand why the branch staff member at cash counter are bluffing customers with indecent reason entering wrong details in system. Saying you are not concern of that account number[protected]. I am using this account since 1 year opened at banjara hills branch hyderabad. How can he say i am account holder.

Please check my account number[protected] is it possible to use my account with some other person name. How can give same account for 2 individual persons. Savings account can only operated by single individual. If it right say yes or no.

I request you to take action on the branch icici bank bharathi nagar
Branch
Branch address :
Vijaywada branchbank ifsc code: icic0006652micr code:[protected] icici bank address: icici bank ltd., bsr residency, srinivasanagar bank colony, vijayawada - 520008, krishna dist, andhra pradesh
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May 21, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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