ICICI Bank — Cash not received from ATM but amount deducted

Address:	Agra, Uttar Pradesh, 282001
Website:	www.icicibank.com

Respected Sir/Madam
I tried to withdraw money on 8-4-17 from the ICICI ATM at shamshabad road, Agra. I tried to withdraw an amount of Rs. 10000 first, but the machine displayed a message "TRANSACTION TIMED OUT". I then tried to withdraw Rs.10000 and i didnot got the money and transaction slip from which i found the amount has been debited. I did not get cash or a transaction receipt slip for both transaction.

Kindly look in to the issue and see that my account is credited back with the required amount at the earliest.
Please notify me of developments regarding the same.

My account details:

ICICI BANK account number[protected]
Salary account ICICI BANK shamshabad Road, Agra.

Transaction Details:
ATM used: ICICI BANK shamshabad Road, Agra
Date & Time: 8-4-17 around 10.06 A.M

Thank you
Santosh Kumar Singh
Contact: [protected], [protected]
saurabh.[protected]@gmail.com