[Resolved]  ICICI Bank — Cash not received to atm

Address:Lucknow, Uttar Pradesh

Dear sir
Main pintu singh icici bank holder hu. Maine 02.06.2017 ko canera bank atm se ₹8000 ka transection kiya but mere pas cash nahi aaya aur phone par message aa gaya. Uske bad maine icici bank me complaint ki to unhone kaha ki 7 din mai paisa wapas aa jayega lekin abhi tak nahi aaya hai.
Name - pintu singh
Account no.[protected]
Card no. - [protected]
Dob. - 05.11.1997
Please sir do the need full.
Thanks & regard
Pintu singh
[protected]
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Jul 13, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
ICICI Bank Customer Care's response
Dear Pintu Singh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I made a Flipkart transaction on 25.4.2017, of Rs.1999/- ( Ref:74766517116716359712241), I paid this amount. but again this amount repeated in this month statement also with Ref no:74766517154721791827121 using date 25/04/2017.

I checked with merchant (flipkart), they received amount one time only. But Bank charged 2 times.
ICICI Bank Customer Care's response, Jun 13, 2017
Verified Support
Dear Customer (vijayece21)

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a497f5_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My Credit Card has been billed double time for the same transaction.
Ref 74766517154721791241372 to FLIPKART INTERNET INR RS 16999 on 22nd April
Ref 74766517113716165360568 to FLIPKART INTERNET PVT LTD RS 16999 on 22nd April

I've been in Customer Care Through Phone for more than 1Hr. No Response from them. Call is been cut in between.
ICICI Bank Customer Care's response, Jun 13, 2017
Verified Support
Dear Poornima Krishnamoorthy

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a497f5_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I made a Flipkart transaction on 25.4.2017, of Rs.1999/- ( Ref:74766517116716359712241), I paid this amount. but again this amount repeated in this month statement also with Ref no:74766517154721791827121 using date 25/04/2017.

I checked with merchant (flipkart), they received amount one time only. But Bank charged 2 times.

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