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ICICI Bank — Charges for no reason

Hi, i Am an icici bank customer. On 07-07-20 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Pooja

Complaint Status


[Jul 09, 2020] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response Jul 09, 2020
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0simu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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