[Resolved] ICICI Bank — Charges wrongly levied | |||||
Dear Team, Pls note that my credit card due date was 8th dec and i had presented cheque on 5th dec in the drop box but the same was WRONGLY returned saying insufficient balance. Cheque was presented on receiving the credit msg from bank in savings account[protected] .But in the evening on 5th dec we received a msg saying cheque bounced with insufficient balance. Balance was available in the account in the afternoon, then how can the cheque get bounced. Moreover the cheque was again presented from bank's end on 7th dec and again WRONGLY it got bounced saying that insufficient balance. Upon inquiry at the bank we were told that there was a error because of chennai floods and late payment fees wont be charged. When we inquired at customer care we were informed that late payment fees is already charged. Customer will not suffer due to banks problem. You can go back and check all the old records where payment is been made on time, and all the purchases are been done from ICICI bank credit card and no other card . Kindly reverse the charges which has been wrongly levied and the same should not appear in my next statement . Below mentioned are the details Credit Card no.: [protected] Name : Manoj Tibrewal Mobile no. :[protected] email id : [protected]@gmail.com Was this information helpful? | |||||
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2015 ICICI Bank Customer Care's response Dear Mr. Tibrewal, We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||||
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