ICICI Bank — Cheque is not cleared

Address:	201005
Website:	Icici bank coustomer care

Sir/Madam,
I have already deposit my cheque at your ATM ICICI Bank in the cheque receiving box, at sector-5, Rajendra Nagar, Shahibabad, GZB.
It was very surprising to saw that till today my cheque is not cleared. Last 4-5 years every month i deposit my cheque at same place.
Its my humble request to guide me what should i do. Its not my fault, so kindly advise me how should i avoid the unnecessary penalty/interest.

Details of my cheques
1-- Canara bank- Rs. 25000
2-- PNB bank- Rs. 5878

Thanks
Navin Chandra Tiwari