ICICI Bank — Cheque money

Address:	411057
Website:	icicibank.com

I had a cheque issued on my name dated 10-10-16 . On 19th of oct when i tried to transfer it to my account[protected], by mistake it got transfered to[protected]Emret luthra) . The cheque no was - 011489 and trans no. was Jaka[protected] . Now as the credentials were not matching ICIC has put a freeze on that 5000 in the recepient account .The bank code from where the cheque was issued is [protected].
Now that amont is neither un recepient account nor the account where it was sent from. and when i contact any person from the bank, they act like helpless as they are not getting any proper response when they try to remove the freeze. I have contacted the bank person 5 times but no resolution. Its been 3 months now and i dont think being a private reputed bank ICIC should behave like that . Its really disappointing .
I have registered this complaint in consumer care also . The details of the branch and person whom i contacted is
Prashant Kumar
Deputy manager
ICIC bank, infosys ltd, hinjewadi phase 2 pune.Phn no - [protected].
I hope this application will not go to the bin and you will be able to help

Regards
Sahi
[protected]