ICICI Bank — collection agent crossing rbi guidelines | |
Hi! In 2008 i applied for a personal loan (Lpdel[protected]). I was well settled working with hcl technologies earning a good salary. I somehow missed out on a couple of emi and a collection agent came to my residence in noida and started demanding for payment. When i asked him for time he snatched my hcl id card and said till i pay i could neither go to office or any place. He even demanded on selling my tv, music system etc and give him the money. He everyday early morning used to come and sit right in my living room and kept mentally harrasing me. As i was alone and new to the city i felt very unsecured and one fine day i left my belongings and left noida. I went absconding to the job and lost my job too. Later i even had to sell my home that i had financed from the same bank (Icici) as i couldn't pay my emi as i had no job. I even got into depression and had a long term treatment in lucknow. Later in 2013 i somehow recovered got a job and got married and then in 2016 i was transferred to noida and out of nowhere i get a call from one adm legal services. And they asked me to settle the amount which i agreed however i cannot make a payment 27000 per month as my salary itself is 21000 per month so i assured them i would make a monthly payment of 5000 and get the amount cleared. Now that i am a father of a new born baby i had to spend a good amount in delivery.in the meantime the adm legal service agents started calling my relatives and letting them know that i owe the bank a huge amount which as per rbi guide lines is not fair. And i know they will continue to do that as they have done the same to many others trying to even spoil the customers image at their workplace too. I am now a responsible person and i do want to pay the amount however in my limits and not what bank or these agents are demanding. It looks like again they are harrasing me and would even try to spoil my image both at my relatives and my job. And if this time i loose my job i wouldnt survive as i have my family now and m trying to live peacefully. I request the bank to fix an easy monthy installment so that i can feed my new born baby and my wife and live a simple life. Kindly look into this matter. Thanks & regards Santosh yadav Was this information helpful? | |
ICICI Bank customer support has been notified about the posted complaint. | |
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