[Resolved]  ICICI Bank — COMPLAINT AGAINST BRANCH MANAGER OF ICICI BANK CHAWLA COLONY BALLABGARH FARIDABAD

Address:

Faridabad, Haryana

Dear, Sir my self is satender singh and i am a/c holder of ICICI bank and my a/c no is[protected]. i am goto check mini statement in icici bank atm located at chawla colony ballabagrh, faridabad on 13/08/2014 12:05 PM. then i insert atm card in atm machine then i see there is no any option to check mini statement. so i press CANCEL button of atm but there is i faced a problem the CANCEL button of atm is fixed with fevikwik or glue so i am unable to cancel the live transation.. then i leave this atm machine and i swichted to another atm machine which is attach with previous atm machine means there is two atm of icici bank in a single atm room.. then i check my bal and it is ok. then CANCEL the transation and leave the icici bank atm properly. then i goto check mini statement of axis bank atm located in vishnu colony, ballabagrh and i see my bal is debit with rs. 20000/- my complaint is 1)... why branch maneger is not take any action of CANCEL button which is fixed with glue 2)... if i supposs branch maneger taken any action then why machine is on is this condition bcoz there is two atm machine so there is no any problem bcoz one atm machine is ok.. 3)... why any security guard is not available to help of consumer or not any coution letter is there. 4)...after this accedent i see cctv fotage which one is stolen my money then there is also a problem atm machine cctv fotage is not clear enough to search theaf.. also atm 2nd comera is not clear which is located in atm gate... means your atm camera is totally waste... u can see it. it is totay waste but bank camera is very clear so i want to ask branch maneger why cctv camera is not repair.. bcoz there is two camera but no one is clear why...??? Dear, sir i want to say that plz chk this problem properly or take any strong action to branch maneger... or refund my 20000rs/- my contact no. is [protected] ; [protected] thanks...!