ICICI Bank — credit card and debit card blocked

Address:Chennai, Tamil Nadu

For some reasons my credit card and debit card is blocked
This needs to be unblocked immediately please

I am unable to do any transactions with credit card.

Also i tried to recharge using paytm today using 3d secure pin that is also failed and debit card is blocked

Please unblock both my cards

Cc: [protected]
Dd: [protected]
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ICICI Bank customer support has been notified about the posted complaint.
Sep 21, 2017
Updated by Saas1992
Please call me on [protected]
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For security reasons, your debit card will be blocked if there are 3 consecutive wrong PIN attempts on the account. However, the card will be activated automatically after 12:00 a.m. and you can access it there on.

If you forgot the debit card PIN, please follow the below steps to generate the new PIN.

Pin generation through ATM:

Step 1: Insert your ATM / Debit Card
Step 2: On the Language screen, Select “Generate PIN / Forgot PIN” option
Step 3: Select “Generate OTP” option.
Step 4: Enter the registered mobile number.
Step 5: Enter Date of Birth as registered with Bank in DDMMYYYY format

OTP will be delivered on your registered mobile number through SMS

Generation of ATM PIN after OTP is received:

Step 1: Insert your ATM / Debit Card.
Step 2: On the Language screen, Select “Generate PIN / Forgot PIN” option.
Step 3: Select “Already have OTP, Generate ATM PIN” option.
Step 4: Enter OTP received on the registered mobile number.
Step 5: Enter your new ATM PIN.
Step 6: Re-enter your new ATM PIN.

PIN will be successfully generated.

Pin generation through Internet Banking:

Step 1: Please login to your Internet Banking Account using User ID and Password > Click on MY CARD PIN > Debit Card Pin > Generate now> Enter the required details and Submit.
Step 2: OTP will be sent on registered mobile number.
Step 3: Enter debit card grid values, OTP received and click on submit
Step 4: Enter 4 digit card PIN, re-confirm debit card pin and click on 'generate now'

Pin generation through iMobile:

Login to ICICI Bank iMobile app > Click on Smartkeys & Services > Click on Card Services > Generate Debit card Pin. Enter the required details and Submit.
ICICI unknown transaction- BIL/[protected]/NchgRs2.50GSTRs0.45 of RS 2002.95 in both the NRE/NRO account. Any one knows what this transaction is?

I dont remember any spending on my accounts for the month of Jul.

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