[Resolved]  ICICI Bank — Credit card annual charges

Address:

411038

Hello,

I would like to bring to your attention following facts about the unprofessional practice of icici credit card division and bank and cheating being done.
I have applied credit card with reference to representative call from credit card department. Initially i was told this card is free for wipro customer. I got icici card on 24th april 2017 and still i have not received credentials.
After icici charged me annual fee for icici credit card. Initially i was told this is free for you. Even if in verification call, i have cleared with them that i will require if it is free of charge but i got an email of charges for annual fees and this is auto deducted from my account.
I have raised complaint against this but no proper feedback from credit card team.
Now i am closing this credit card. Until now, i have not used this card for any purpose. However, i need to close this card due to insufficient information given by customer representative.
This is very frustrating experience for old customer who has +10 years of salary account with icici.
I am also thinking to close salary account if such services continues.

Regards,
Rahul aphale
Pune
[protected]