ICICI Bank — Credit card approval & dispatching issue

Address:Gandhinagar, Gujarat, 382421
Website:www.icicibank.com

I am working with private company. We have our salary account in ICICI. Person from ICICI came to our office and encouraged us to purchase credit card. I applied on his request. First of all for address verification, thay came on odd timings without calling. Hence my request was rejected. I again applied with the complete documents and then i got approval. Card was dispatched through Blue dart . But i dint got any call from the person who brought that card, hence it was again returned to the bank. After 15 days i got call from bank again for address verification, which is very pathetic. I again told them the address and it was redispatched. One of customer care person told me that it will reach to you in 5 working days. But its almost 10 days.
In order to do the complaint they want credit card number which is foolishness. Without credit card how can i enter credit card number.
Very poor customer care service ICICI possess.
Take my request into consideration and do needful.
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

I got it today.
Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information