ICICI Bank — Credit card cancelled transaction money not refunded and cancelled transaction is converted into emi .

Dear sir

I ordered two mobile phones from Flipkart and I instantly cancelled one phone order of rs 9000 .after that I received an msg from icici bank that money is refunded by Flipkart and refunded money will be adjusted in upcoming statement .but instead of adjusting money they convert it to emi and whole amount is put it on outstanding value .I visited dwarka and then Jhandewalan bank their bank employee saying that refunded amount is not adjusted thats why outstanding amount is high .

Their are accepting their mistake but still on my money is not refunded .please help me regarding this matter .