[Resolved]  ICICI Bank — credit card charges without owning the card

I am constantly receiving mails from icici about a credit card which i do not own currently. I had a credit card with icici some time back but had closed it long time back.

Now i am being asked to pay inr 1769.14 without me ever giving any application to icici to give me or even re-issue my old credit card. If i never signed on an application form/document asking for the card and when i have clearly closed my account as well as credit card with credit card (Which i previously owned) i would like to know how this credit card got under my name without me signing off any forms/documents in the first place.

What is more is i am being asked to pay inr 1769.14 without me receiving any document/physical card from icici in the recent times. I do not have any active bank account or credit card with icici and i never requested icici to give me a card in the recent times. After closure of my services with icici, we have not been in touch through any channel or medium through which i had requested to re-issue/issue a credit card in recent times.

Moreover the steps mentioned in the email to get in touch with customer care is utter rubbish since it is not at all according to how their ivr actually functions. I have dropped a complaint at www.icicibank.com but have not received any response yet. My email id is dev. [protected]@gmail.com and my contact number is [protected]. Please get this sorted since not even receiving a cedit card when i never asked for it and getting a charge inr 1769.14 is not acceptable and it's responsibility will not be borne by me.