[Resolved] ICICI Bank — Credit Card closed by Settlement - CIBIL Not Updated | |||
Sir I had one Credit Card : [protected] and closed the Card during AUGUST 2013 thru settlement. I have received the NO DUE letter also from the Bank. In May-2014, I checked my CIBIL status and shocked to see that the above Card is shown as OUTSTANDING for Rs.41000 plus. From May-2014, i keep on sending mails every week reqeusting them to check and update the CIBIL Status. I sent mails to higher officials also. Even after more than 45 days and 10+ emails, no reply received / no action taken. I plan to move to Consumer Court shortly. If any other alternative/s is/are there to close this issue, I request you to suggest. I have not faced any such issue with other Bank Credit Cards as several cards were closed thru settlement. Only with ICICI bank I am facing this issue. I dont know whether other people also face the same issue with this Bank. I welcome suggestions to close this issue. NACHI Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir,
For resolution of your queries, kindly write to us online by visiting the following url on our website: http://www.cibil.com/contact-us.
If any information on your CIR is inaccurate or needs to be updated, we shall be pleased to help you with the Dispute Resolution.
The easiest way to initiate a dispute request is by submitting a duly completed On-Line Dispute Form available on our website:
www.cibil.com/consumer-dispute-resolution.
We would further like to advise you not to divulge personal / financial information on public forums.
Regards
Credit Information Bureau (India) Limited
For resolution of your queries, kindly write to us online by visiting the following url on our website: http://www.cibil.com/contact-us.
If any information on your CIR is inaccurate or needs to be updated, we shall be pleased to help you with the Dispute Resolution.
The easiest way to initiate a dispute request is by submitting a duly completed On-Line Dispute Form available on our website:
www.cibil.com/consumer-dispute-resolution.
We would further like to advise you not to divulge personal / financial information on public forums.
Regards
Credit Information Bureau (India) Limited
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We have made a note of your credit card number.
Our official will contact you and assist.
Regards,
ICICI Bank Customer Service Team