ICICI Bank — Credit card dispatch - mismatch what offered

Address:	Kolkata, West Bengal, 700025
Website:	www.icicibank.com/complaints/complaints.page

SERVICE REQ NO. SR[protected]

Please be noted that:

1. I was already holding a credit card of your bank (HPCL card)
2. A couple of days earlier, your representative called me to replace my existing card with a life time free card
3. I accepted the offer only to hear that it will be a lifetime free card.
4. To utter astonishment, your bank has sent two credit cards, one of American express card, [protected] (lifetime free) and another of Coral card, [protected] (which is cargeable @ Rs1000/- per annum).
5. Tell me why the chrageable card has been sent to me, besided the free card?
6. I received the coral card before the Amex card, and thought that it is the your declaration and initiated transaction.
7. On seeing the card statement only, I realised that the Coral credit card is chargeable.
8. Clarify the above immediately.
9. Cancel all of the credit cards of your bank with immediate effect due to your fradulent services.
10. I am going to pay only the transacted amount of Rs 399/-, for this card statement.
11. Awaiting your reply.

Thanks & Regards,
Amitava Chatterjee
Dept. of Health & Family Welfare
Govt. of West Bengal.