[Resolved] ICICI Bank — credit card duplicate charges from last 2 months

[email protected]

from Rewari, Haryana

Address:	Bangalore, Karnataka, 560016
Website:	www.icicibank.cim

Hi sir,

Icici bank credit card charged for duplication charges against and again for already paid amount for redemption. I have already charged for those redemption in the month of may and they again charged from this month credit card bill. I have already spoke to them 3 to 4 times in the call the customer care executive already agreed these charges are already duplicated charges again and but they said they were unable to reverse. They agreed their mistake but they were not ready to reverse and it is almost 250 rs. And they simply through this mistake on payback team. I call to these people many times and i'm charging for the calls cost for 150 rs. This is more waste charges to the customers.

I want to register one more complaint on payback team also because they are also supporting these icici bank cheaters and they cheating customers

Complete cheating to the customers. Please resolve this issue asap.

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Sep 16, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

ICICI Bank Customer Care's response Dear Customer, (Re [protected]@gmail.com)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4e10p) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team